Business

Barclays to Cut 5,000 Jobs as AI Reshapes Its Cost Base

Barclays plans 5,000 job cuts this year, with 4,000 still to come, as AI adoption and restructuring accompany higher profit and a £500 million buyback.

By Sophia Reynolds Edited by Michael Foster Published: Updated:
Barclays to Cut 5,000 Jobs as AI Reshapes Its Cost Base
Barclays’ headquarters in Canary Wharf as the bank plans 5,000 job cuts this year, expands AI use and pursues lower recurring costs. Photo: GroupEditor / Wikipedia

Key Notes

  • Barclays plans around 5,000 job cuts across 2026, with about 1,000 completed and another 4,000 expected by the end of the fourth quarter.
  • The bank is expanding Claude across development and operations while recording restructuring costs, so AI adoption targets and workforce reductions measure different changes.
  • Third-quarter pretax profit rose 12% to £2.322 billion but missed forecasts, while Barclays announced a £500 million buyback and maintained its efficiency ambitions.

Barclays PLC (LSE: BARC) plans to cut about 5,000 jobs this year as it uses artificial intelligence and other technology to reduce fixed costs and improve returns. The reductions amount to roughly 5% of its workforce, putting employment changes at the center of the British bank’s efficiency drive.

Chief Financial Officer Anna Cross told reporters that around 1,000 cuts had already been completed and another 4,000 would follow by the end of the fourth quarter, Reuters reported on October 22. The 5,000 figure therefore covers the full-year program, rather than an additional round on top of the positions already removed.

The announcement accompanies a quarter of higher profit and a new share buyback. It gives investors a more concrete measure of the workforce changes behind the bank’s technology strategy, while employees face a shift from broad productivity ambitions to a defined timetable for fewer roles.

Another 4,000 Job Cuts Are Expected by Year-End

Barclays is linking the reductions to a broader effort to simplify operations and lower its cost base. Its third-quarter results announcement describes technology-enabled reductions in full-time-equivalent positions as a way to create capacity for further investment.

That framing matters: AI is part of a wider operating change, and the announcement does not establish that a single model will directly replace every affected employee. The disclosed total also does not provide a complete breakdown of the roles, locations or business functions involved.

For shareholders, the immediate question is whether the smaller workforce can support the same level of service and business activity. A reduction in payroll can help operating margins, but its value depends on execution, the cost of the technology and the work that remains with employees.

Claude Expands Across Software and Client Operations

The cuts follow Barclays’ expanded collaboration with Anthropic, announced on October 1. The companies’ update outlined plans to use Claude for software development, modernization of legacy systems and operational efficiency across the bank.

Barclays expects Claude Code to reach 50% of its developer population by the end of 2026 and a majority of software engineers in 2027. Those are adoption targets, distinct from the number of positions scheduled for elimination.

The partnership already includes a knowledge assistant used by more than 16,000 colleagues, while a Global Markets platform processes approximately 120,000 emails daily. The latter classifies and routes inquiries so operations teams can act on the information more efficiently.

The companies also describe security controls and human oversight around deployment. In banking, faster processing has to fit requirements for reliable information, controlled access and accountability; the usefulness of an AI system depends on how it works inside those constraints.

Restructuring Costs Arrive Before the Savings

Barclays recorded £201 million of structural cost actions in the third quarter and plans approximately £300 million more in the fourth. Its updated guidance puts group costs at about £18.5 billion for 2026 and £18.4 billion for 2027.

These figures describe spending and future cost expectations, not a published calculation of the savings attributable solely to AI. Restructuring can require expenditure before the benefit of a leaner operating model appears in recurring expenses.

The bank’s longer-term framework includes more than £2 billion in gross efficiency savings across 2026–2028. Gross savings represent one part of the equation: investment, inflation and other business costs can absorb some of the benefit before it reaches reported profit.

That makes the pace of delivery important. The fourth-quarter timetable puts a substantial portion of the remaining employment changes near the end of the year, while the financial effect will continue into subsequent reporting periods.

Profit Grows but Falls Short of Forecasts

Third-quarter pretax profit rose 12% to £2.322 billion, while total income increased 3% to £7.365 billion. Barclays announced a £500 million buyback, bringing year-to-date announced distributions to £2.8 billion.

Despite the annual improvement, pretax profit was below the company-compiled consensus of £2.42 billion, Dow Jones reported. Income also fell short of the £7.62 billion forecast, showing why stronger year-over-year results and an earnings miss can occur together.

Trading performance was mixed: equities income increased 47%, while fixed income, currencies and commodities income declined 19%. The contrast leaves cost control especially relevant when different businesses are moving in opposite directions.

The quarterly comparison also places the layoffs in context. Barclays is reducing its workforce while profitable and returning capital, as management seeks to improve the economics of the business rather than describing the cuts as a response to an overall quarterly loss.

Banking Work Changes Beyond the Headcount Total

The sector’s experience is broader than automation eliminating jobs. As we previously reported, banks are also seeking specialist skills to connect AI systems with financial workflows, evaluate their outputs and oversee deployment.

Bank of America Corp. (NYSE: BAC) offers a different example. We reported that it brought in about 1,000 outside contractors to help repair software weaknesses exposed by advanced AI, including Anthropic’s Mythos. Those assignments supplemented existing staff and were not 1,000 permanent hires.

For Barclays, the next test is whether the announced reductions translate into sustained efficiency while the bank continues investing in software and serving clients. The job-cut timetable is specific; the longer-term balance between lower staffing costs, new technical work and better returns will depend on delivery.

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